Having chosen to become a Tax Concept client and as part of our professional code of conduct and good practice, we will send you a ‘letter of engagement’. This confirms in detail the work we are to undertake on your behalf, who will be handling your affairs and the fees to be charged. We are required by law to obtain proof of your identity; this is a process which will be explained to you fully upon engagement. We would then send you details of everything we require to complete your accounts and tax return. At all stages, we are here to answer any questions you have if there is anything you are unsure about.